Dear Valued Customer,
The health and safety of our guests and team members remain of the utmost importance to us at all of our facilities. We are addressing the COVID-19 global pandemic seriously. We are monitoring the evolving developments and maintaining our facilities in accordance with recommended best practices as outlined by the Centers for Disease Control and Prevention (CDC) and the World Health Organization.
All of our businesses are open and adopting every precaution to ensure the safety of anyone who visits our facilities.
We have asked employees who may be at risk (due to travel in hot-spot locations, exposure to someone with COVID-19, or for anyone displaying symptoms) to self-quarantine in accordance with government guidelines. Our employees are implementing appropriate preventive measures in an effort to locally mitigate the spread of this virus: limited in-person meetings with restrictions on closeness, encouragement of conferences calls, frequent hand-washing, sanitizing work stations and social distancing.
We continue to provide component repair and overhaul services, maintenance and manufacturing services, the quoting and shipping of parts and FBO services to our customers. To ensure safety, we are requiring you to have an appointment, and we will be asking you specific questions upon arrival at our facility prior to your entrance to ensure the safety and well-being of our customers and team members.
We will continue to monitor the COVID-19 situation and make decisions as necessary to ensure the health and safety of our team members and customers. We strive every single day to deliver an amazing customer experience. Now, more than ever, that includes our focus on your well-being and protection. We appreciate your loyalty.
Chief Operating Officer